Utilities

Card solutions for utility companies

At Thames Technology, we understand the importance of seamless, secure payment solutions for utility companies and their customers.

That’s why we offer a comprehensive range of card solutions specifically designed for the utility sector, ensuring smooth and efficient pre-payment processes for water, gas, and electricity services.

Comprehensive pre-payment solutions

Our card solutions allow utility companies to offer customers a convenient way to manage their pre-payments.

Whether it’s through physical cards, key fobs, or mobile wallets, we provide the tools necessary for customers to top up their accounts with ease.

Our energy top-up cards can be shipped directly to engineers for distribution or sent straight to customers’ homes, providing flexibility and convenience.

Secure and compliant data handling

Security is our top priority. Thames Technology’s secure data protocol fully complies with PCI standards, ensuring that all customer data is transferred to our secure server in a highly secure manner.

Once received, we process the data, apply it to the branded cards or key fobs of the utility company, and produce personalised letters for each customer.

Each letter is automatically matched with the correct card, folded, and inserted into an envelope, ready for dispatch.

This seamless integration helps utility companies maintain a high level of service while safeguarding sensitive customer information.

Enhancing customer engagement

In addition to physical card solutions, we can support you with your digital engagement with customers. Our services include timely SMS and email notifications, helping customers stay informed about upcoming payments and top-up requirements.