Consumers are increasingly conscious of their environmental impact and this extends to the brands, products and services they choose to engage with. Indeed, nearly 60% of customers are willing to pay more for brands that are committed to maintaining a positive environmental impact.
Andrew Toon, Head of Retail at Thames Technology
Retailers have reacted to this by using their environmental values to differentiate (just look at the hype caused by PG Tips’ recent announcement), but it’s imperative that they can justify these claims to today’s clued-up consumers. For this reason, gift and loyalty schemes – that grow revenues for brands all over the world – have caused some ‘green’ businesses to hesitate and ask “We need to build loyalty, but does a plastic card align with our values?”
In today’s competitive marketplace, this pause for thought can be costly. Take gift as an example, UK GCVA research found that one in three people spend more on a gift card than they would on a physical gift. When you compound this with the redemption data – 72% of consumers spend more than the value on the card, averaging 55% on top of the card’s original value – the potential missed opportunity is striking.
Thankfully, ecologically minded brands now have a wealth of eco-friendly card material options available to them and the right choice will serve as a simple, convenient reminder to consumers that green values run through every area of their business.
Don’t underestimate the eco-revolution
Environmental issues are set to remain high on the agenda. Today’s discerning consumers align themselves with brands whose values match their own. Brands that have previously shied away from gift and loyalty cards because of PVC now have a wide range of options that both deliver on durability and perform just as well, if not better, than plastic as striking brand ambassadors. In a market where 76% of brands are seeking to combine gift and loyalty programmes, these materials are already enabling eco-conscious brands to compete on a level playing field, building loyalty and revenues.
At Thames Technology we always strive to be a ‘green’ manufacturer and successfully achieved ISO 14001 accreditation in July 2010. Contact our team to find out more about eco-friendly card solutions.
As an end-to-end partner, Thames Technology is proven at both launching a wide range of cards and managing existing programmes. Contact us to find out how.
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