COVID-19: the latest update from Thames Technology

25th March 2020

Due to the unprecedented times we find ourselves in, we would like to keep our customers informed about the actions that we have taken in response to the growing threat from Coronavirus.

We would like to reassure you that we have in place a business continuity plan that outlines specific steps that Thames Technology has taken to safeguard employees’ health and well-being. At the same time these plans also ensure that we can maintain fundamental operations and continue providing essential services to our customers.

As our core business is part of the Financial services sector and NHS to which the Government has attributed “Key worker status”, we are key to keeping the financial sector running throughout the UK during these exceptional and challenging times. We are therefore expected to be allowed to maintain operations even when other production facilities might have to close.

We are continually updating our business continuity plans in line with the evolving guidance from Public Health England and the Government.

The plans that we have in place are committed to ensuring that our service to our customers remain as uninterrupted as possible.

The team at Thames is monitoring the situation closely and we are doing everything we can to ensure that our employees operate to the best of their ability in a safe and supportive environment.

We have put in place several measures to ensure the welfare of our employees which include:

  • Ability to work from home if their role allows them to do so
  • Daily communication to all staff on any changes
  • Regular calls to staff working from home to check on their wellbeing
  • Social distancing on site where it is necessary for employees to be present
  • Letters to support employees’ status as key workers

Our commitment to our customers is to work with them to ensure that we do everything we can to help them operate during these current extreme circumstances.

We will keep customers up to date on developments that may affect how we work during the COVID-19 crisis.

Thank you to all of our customers for their continued support of Thames and we wish you and you families good health. Stay safe!  

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